Mechanisms for filing complaints and claims
You may file complaints and claims regarding omissions or actions of Ciudad Limpia Bogotá S.A. E.S.P. Sucursal Cali at the following points of the Superintendencia de Servicios Públicos Domiciliarios:
- Website www.superservicios.gov.co
- Website www.superservicios.gov.co
• Address: Carrera 18 N°. 84 - 35 PBX (57-1) 691-3005
• Postal code: 110221
• Bogotá D.C. – Colombia
• Hours of operation: Monday to Friday from 7:00 a.m. to 4:00 p.m.
• Te Resuelvo: Platform for procedures and services
• National toll-free line: 01-8000-910 305
• Bogota hotline: (57-1) 691-3006
- E-mail: spd@superservicios.gov.co
- E-mail: spd@superservicios.gov.co
